Refund & Cancellation

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Refund and Cancellation Policies

Please read the following information about our Refund and Cancellation Policies and Booking and Payment Terms and Conditions carefully before you book a course or workshop.Policies for Courses

  • • Our courses are very popular and frequently become fully booked well in advance of the start date, so full payment is preferred at the time of the booking.
  • • If you can no longer attend the course you have booked, you must notify us a minimum of three weeks before the date your course or workshop. We do not provide any refund, it can be only transferred to friend/family who is keen on attending the same course.
  • • We are unable to refund or transfer your course fee if you decide to discontinue your attendance in the course you have enrolled in. If there are extenuating circumstances we can discuss your options.
  • • Missed classes are not refundable nor are they transferable to future courses or workshops.

Policies for Workshops
  • • Full payment is required at the time of booking a workshop. If you choose direct deposit as your payment method, you must pay within three days of receiving our bank details.
  • • Bookings are final and no refunds are available if you cancel your workshop booking. We recommend that you double check your dates before you book and block the date of the workshop out in your diary.
  • • A friend or family member is welcome to take your place if you are unable to attend.

If We Have to Cancel a Workshop or Course
  • • Our workshops and courses require minimum numbers to ensure we cover our costs. Very occasionally, we are forced to cancel a workshop or course due to low bookings.
  • • If we have to cancel a class you have booked, you will be notified 48 hours prior to the time of your workshop.
  • • We will offer you a full refund, or a credit towards a future course or workshop. If you choose the option of a credit, this is valid for twelve months from the date of the cancelled workshop.